Stop Your Support Agent from Making Legal Promises.
Don't let a chatbot write your contracts.
The Air Canada Effect
When agents hallucinate refunds, you pay the price
Missing Policy Checks
Scans your code to ensure every response path includes a policy validation step. Catch the bypass before you deploy.
Policy Drift Detection
Detect when agent responses deviate from official company policies over time.
Hallucination Guardrails
Block fabricated information from reaching customers. No more made-up policies or promises.
Why Support Teams Choose Inkog
Legal Protection
Prevent agents from making commitments that create liability.
Policy Visibility
See exactly which policies your agent can and cannot enforce.
Pre-Deployment Checks
Catch issues before they reach customers, not after.
Frequently Asked Questions
What is the Air Canada chatbot case?+
In 2024, Air Canada was held liable when their support chatbot hallucinated a bereavement fare policy. The customer relied on this false information and was awarded damages. This established that companies are responsible for what their AI agents say.
How does Inkog prevent chatbot hallucinations?+
Inkog validates agent outputs against a policy database before responses reach customers. Static analysis identifies code paths where agents can make commitments without policy verification.
What is policy drift?+
Policy drift occurs when an AI agent's responses gradually deviate from official company policies, often due to prompt manipulation or context issues. Inkog detects when agent logic can bypass policy checks.
Ready to protect your support operations?